London Diary Ltd has been working in hospitality since 2001, building expertise across hotels, restaurants, bars and events before pivoting in 2019 to short-let property management in Norwich and Norfolk.

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We specialise in R2SA (Rent-to-Service Accommodation) and manage properties as fully serviced apartments on behalf of private landlords and portfolio owners. Our services cover everything from Airbnb management and guaranteed rent arrangements to full short-let management across all major booking platforms.

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What sets us apart is our attention to operational detail. Sub-15-minute average response times to guests, bi-weekly maintenance checks, dynamic pricing, professional housekeeping and a dedicated guest app with check-in guidance, local area information and parking details. Our managed properties consistently achieve a 95% guest satisfaction rate across platforms.

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We work with landlords who want a genuinely hands-off arrangement: rent paid on time, property looked after, and no day-to-day involvement required

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All properties we manage are listed and marketed under our guest-facing brand, Stay Norwich Apartments, and through our accommodation agency, Hospitality Norfolk.

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We are based at 17 Colegate, Norwich NR3 1BN.

You can reach us at admin@londondiary.tv or

By phone on 01603 477522.

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• Stay Norwich Apartments

• Hospitality Norfolk